Agentic Commerce on Shopify, Built for Enterprise
AI is reshaping how stores are discovered, built, and run. SDG has been engineering on the leading edge of it, and doing so the way enterprise demands: deliberately, securely, and under control. We build the AI agents, apps, tools, and integrations that make a Shopify store ready for an agentic world, without putting the brand or its data at risk.
Trusted by brands that define their categories
Early to AI, engineered responsibly
We have built on Shopify since 2006, and we were among the first partners to put AI to work inside real enterprise storefronts rather than in demos. That head start matters, but how we apply it matters more. Shopify is leaning fully into AI and agentic commerce, and is asking its partners to do the same; we help enterprise brands move with that shift confidently, pairing genuinely cutting-edge work with the rigor, review, and guardrails a large organization requires.
Agents, apps, tools, and integrations
Shopify’s platform now spans Sidekick, Shopify Magic, agentic storefronts, and the Storefront and Dev MCP layers that let external AI agents discover and transact with a store. We build across all of it: custom AI agents and assistants, Sidekick app extensions, MCP integrations that make your catalog shoppable by AI, merchandising and support tooling, and connections between Shopify and your own LLM or data stack. Each one is engineered to be reliable and observable, not a black box.
Control, security, and oversight by default
Cutting edge should not mean uncontrolled. We design AI systems with clear boundaries: scoped permissions, data handling that respects privacy and residency, human-in-the-loop where it counts, evaluation and monitoring so behavior stays predictable, and graceful fallbacks when a model is uncertain. The result is AI that an enterprise can actually deploy and stand behind. Explore our case studies or our Shopify Plus practice.
Everything your store needs, from one senior team
SDG is a full-service Shopify partner. The same senior engineers and designers behind enterprise replatforms also take on focused projects, ongoing support, and everything in between — for brands large and small. One accountable team, end to end.
Strategy & architecture
Roadmaps, technical architecture, and platform decisions grounded in nearly two decades on Shopify.
UX/UI design
Brand-led storefront design and interface work, engineered to convert as well as it looks.
Storefront development
Theme and fully custom front-end builds, from a single template to a complete storefront.
Headless & composable
Hydrogen, Oxygen, and custom React storefronts engineered to hit performance budgets others miss.
Replatforming & migrations
Moves onto Shopify and Shopify Plus without downtime or data loss, including the largest catalogs in retail.
Systems & data integration
ERP, OMS, PIM, CRM, and bespoke middleware — the back-office systems global retail runs on.
Performance engineering
Core Web Vitals, speed, and reliability treated as a baseline, not an afterthought.
Shopify SEO
Technical SEO, site architecture, and structured data so the right buyers find your store.
CRO & experimentation
Conversion-rate optimization and A/B testing that turn existing traffic into more revenue.
Support & retainers
Ongoing monthly support, maintenance, and enhancement — a senior team on call for your store.
Accessibility
WCAG-compliant builds and audits, so your storefront works for every customer.
Apps & custom functionality
Custom Shopify apps, checkout extensions, and bespoke features the platform doesn’t ship out of the box.
Frequently asked questions
What is agentic commerce on Shopify?
Agentic commerce is shopping mediated by AI agents: assistants that discover products, compare options, and complete purchases on a shopper’s behalf. On Shopify it is enabled by capabilities like agentic storefronts and the Storefront MCP, which let external agents read your catalog and transact. SDG makes stores ready to be found and bought through these channels.
Does SDG build AI agents and apps for Shopify?
Yes. We build custom AI agents and assistants, Sidekick app extensions, MCP integrations, and AI-powered merchandising, content, and support tooling, all tailored to your catalog, brand, and back-office systems.
Is AI on Shopify safe for an enterprise brand?
It is when it is engineered for it. We apply scoped permissions, privacy- and residency-aware data handling, human review where it matters, monitoring and evaluation, and safe fallbacks, so AI behaves predictably and stays within bounds you control.
What is the Storefront MCP and why does it matter?
MCP (Model Context Protocol) is the layer that lets AI agents interact with your store in a structured way. A well-built Storefront MCP integration makes your catalog discoverable and shoppable by agents like ChatGPT, Perplexity, and Copilot, which is quickly becoming a real source of traffic and orders.
Can you integrate Shopify with our own AI or LLM stack?
Yes. We connect Shopify to in-house and third-party models and data platforms, building the integrations, guardrails, and observability needed to run them safely in production.
How early did SDG start working with AI on Shopify?
We were among the first Shopify partners to ship AI inside live enterprise storefronts, not just prototypes. We have continued to build on the platform’s AI roadmap as it has expanded.