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Replatform · Omnichannel Retail

How SDG migrated Jenni Kayne off Magento and onto Shopify, unifying three brands, retail, and a trade program in one omnichannel system.

Industry
Apparel, Home & Lifestyle
Platform
Shopify Plus · POS
Previous
Magento
Brands
Jenni Kayne · JK Home · Oak Essentials
Commerce
B2B Trade Program
Engagement
Replatform & omnichannel
Shopify has helped us fulfill our omnichannel vision and provide a customer experience that is smooth and seamless. We can sell everything from clothing to dinner tables all in one system. Everything just feels easy for our clients and our team.
— Sam Mella, Director of Home Experience, Jenni Kayne

Overview

Jenni Kayne is a California lifestyle brand built on understated, timeless design. What began in 2002 as clothing and footwear has grown into a family of brands spanning Jenni Kayne, Jenni Kayne Home, and the Oak Essentials skincare line, sold online and across a fast-growing retail footprint.

As the brands and stores multiplied, a Magento stack could no longer keep the channels in sync. SDG migrated Jenni Kayne to Shopify, unifying ecommerce, retail, and trade in a single system.

The challenge

Jenni Kayne set out to be a truly omnichannel brand, but its platform made that increasingly hard to deliver as it scaled across new products and new stores.

  • Three distinct brands, apparel, home, and skincare, to run on one coherent platform.
  • Ecommerce and point-of-sale that had to share inventory and customer data in real time.
  • A Trade Program for interior designers, with its own pricing and quoting needs.
  • A luxe, editorial brand experience to preserve at every touchpoint, online and in-store.

The solution

SDG migrated Jenni Kayne from Magento to Shopify Plus and Shopify POS, unifying the brands and channels and tailoring the platform to a high-touch, design-led retail experience.

  • A single platform spanning Jenni Kayne, Jenni Kayne Home, and Oak Essentials, with ecommerce and retail unified.
  • Shopify POS across stores with unified customer profiles, so online and in-store see the same shopper.
  • Endless-aisle selling, so associates can ship warehouse inventory to a customer's home right from the floor.
  • A B2B trade experience with custom, branded PDF quoting for interior designers, generated directly from POS.

The outcome

Jenni Kayne now runs apparel, home, and skincare, online and across a growing store fleet, on one omnichannel platform, with the brand's elevated experience intact at every touchpoint.

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