Why enterprise brands are leaving Magento
Magento built its reputation as the flexible, self-hosted platform you could bend to any requirement. That flexibility came with a bill that grows every year: hosting and infrastructure, a steady stream of security patches, extension conflicts, and a shrinking pool of senior Magento developers. For Magento Open Source teams, the maintenance burden never lets up; for Adobe Commerce teams, the licensing adds a second large line item on top of it.
Shopify and Shopify Plus invert that equation. The platform is fully managed and PCI-compliant, the checkout is the highest-converting in commerce, the app ecosystem covers most needs out of the box, and upgrades are not a project. The result is that engineering budget shifts away from keeping the lights on and toward growth. That is the real reason most of the enterprise replatforms we run start with a brand asking how to get off Magento.
Before you migrate: the plan that prevents disasters
A Magento migration fails or succeeds in the planning, not the build. Before a single product moves, an enterprise team should inventory exactly what exists and decide what survives the move.
- Audit the catalog: products, variants, attributes, categories, custom attributes, and the metadata that drives merchandising and search.
- Inventory every integration: ERP, OMS, PIM, CRM, tax, payments, search, reviews, email/SMS, and any custom extensions, with an owner for each.
- Map the URL structure of the existing site in full, because that map is what protects your SEO (more on this below).
- Define success criteria and a rollback plan up front, so cutover is a decision, not a gamble.
- Set a content and code freeze window around launch to keep the data migration consistent.
This is also where you decide architecture: a fast Liquid storefront, a headless build on Hydrogen and Oxygen, or a hybrid. Most brands do not need full headless; they need the right call for their team and their performance goals. See our take on Shopify Plus builds for where each fits.
The 12-step Magento to Shopify migration checklist
A useful migration checklist should do more than say export, import, launch. It should preserve data relationships, protect SEO, keep operations running, and make every launch decision testable. This is the sequence we want an enterprise team to work through before moving from Magento or Adobe Commerce to Shopify Plus.
- 1. Audit the current Magento install: platform version, extensions, custom modules, checkout logic, hosting, cron jobs, catalogs, customer groups, store views, and integrations.
- 2. Decide what should migrate: active products, revenue-driving categories, high-value CMS pages, customers, addresses, order history, reviews, subscriptions, loyalty data, and URLs with traffic or backlinks.
- 3. Decide what should not migrate: discontinued products with no search value, thin CMS pages, duplicate filtered URLs, obsolete extensions, dead campaigns, old scripts, and functionality that only existed to work around Magento.
- 4. Map the catalog: products, configurable products, variants, attributes, attribute sets, categories, collections, tags, metafields, metaobjects, media, pricing, and market-specific rules.
- 5. Import in a relationship-safe order: products and variants first, customers second, historical orders last, with dry runs before production data moves.
- 6. QA the product model after import: top revenue SKUs, complex configurable products, inventory, weights, dimensions, images, metafields, collection membership, product status, and search/filter behavior.
- 7. Rebuild the storefront intentionally: theme architecture, Liquid or Hydrogen, product pages, collection templates, editorial content, navigation, accessibility, performance, and mobile behavior.
- 8. Configure shipping, tax, payments, and checkout: zones, rates, duties, product taxability, payment methods, wallets, fraud settings, Checkout Extensibility, and order processing rules.
- 9. Re-integrate the systems behind the store: ERP, OMS, PIM, CRM, tax, payments, subscriptions, loyalty, reviews, analytics, consent, search, and fulfillment.
- 10. Build the SEO migration plan: URL inventory, redirect map, canonical rules, structured data, metadata, internal links, image paths, XML sitemaps, robots rules, and Search Console monitoring.
- 11. Rehearse launch: test orders, refunds, partial fulfillments, cancellations, email notifications, staff permissions, domain and DNS changes, POS workflows, and rollback criteria.
- 12. Monitor after cutover: crawl errors, 404s, redirect gaps, organic traffic, keyword movement, backlinks, Core Web Vitals, checkout failures, integration queues, and customer service issues.
The order matters. If products are imported before the catalog model is settled, QA becomes rework. If redirects are handled after launch, traffic loss becomes a live incident. If ERP integration is not tested with real order edge cases, finance and operations inherit the cleanup.
Migrating the data: catalog, customers, orders, content
The data migration is the part everyone underestimates. Magento's data model rarely maps one-to-one to Shopify's, so the work is as much transformation as transfer.
Products, variants, and rich attributes map to Shopify products, variants, and metafields or metaobjects. Customers and their address books move with their relationships intact. Historical orders are migrated for service continuity. Content, blogs, landing pages, and CMS blocks, is re-modeled rather than dumped. Throughout, every record is validated and reconciled so nothing is silently dropped, which is the failure mode that erodes trust after launch.
Magento 1, Magento 2, and Adobe Commerce are different migrations
The phrase Magento to Shopify migration hides three different realities. Magento 1 projects often start with risk reduction: the platform is old, extension support is uneven, and data has usually been customized for years. Magento 2 Open Source projects are usually about lowering maintenance and getting out of release complexity. Adobe Commerce projects are more often enterprise cost and velocity decisions, with B2B, personalization, page builder content, and deeper back-office integration in scope.
The planning work changes with each source platform. A Magento 1 migration needs extra care around legacy attributes, obsolete extensions, and historic URL patterns. A Magento 2 migration needs a sharper inventory of custom modules, checkout customizations, and content built in Page Builder. Adobe Commerce requires deeper analysis of company accounts, price lists, catalogs, and workflows that may need to map to Shopify B2B, Shopify Functions, Flow, apps, or custom services.
Protecting your SEO: the redirect map
This is where most migrations quietly lose money. Magento and Shopify structure URLs differently, so without a complete redirect map, the rankings and backlinks you spent years earning point at dead pages the day you launch.
Done right, every old Magento URL, product, category, CMS page, gets a 301 redirect to its Shopify equivalent. You preserve URL equity, keep canonical tags clean, resubmit an updated sitemap, and monitor Search Console through the transition. We treat the redirect map as a launch-blocking deliverable, not a post-launch cleanup. It is the single biggest reason a replatform either holds its organic traffic or craters it.
The migration checklist we want before build starts
A serious Magento migration should have a concrete pre-build checklist, not a vague promise to move the data later. The deliverable should be clear enough that an executive, an SEO lead, a finance lead, and an engineer can all see what is moving and who owns each decision.
- A source-of-truth inventory for products, variants, attributes, categories, customers, orders, content, URLs, redirects, and media.
- A field mapping document that identifies which Magento attributes become Shopify native fields, metafields, metaobjects, tags, collections, or app-owned data.
- A URL and redirect map that includes products, categories, CMS pages, images that earn traffic, discontinued products, faceted navigation, and legacy campaign pages.
- A system map for ERP, OMS, PIM, CRM, tax, payments, search, reviews, subscriptions, loyalty, analytics, and consent.
- A launch runbook with delta migration timing, DNS steps, rollback criteria, post-launch monitoring, and clear sign-off owners.
When this work is done before development, the migration becomes controlled. When it is deferred until the end, the launch turns into archaeology under pressure.
Rebuilding the storefront and checkout
The storefront rebuild is the visible part, and the chance to fix the UX debt that accumulated on the old platform rather than port it forward. The bigger win is the checkout: moving onto Shopify's checkout typically lifts conversion on its own, and with Checkout Extensibility you can add the custom logic, upsells, and validation an enterprise needs without the fragility of the old checkout customizations.
For brands with a signature, business-defining experience, a configurator, a complex bundler, a custom catalog interaction, the goal is to carry it across intact. There is almost always a clean way to extend it onto Shopify rather than rebuild it from scratch.
Shipping, tax, payments, and checkout are migration work
Magento teams often treat shipping, tax, payments, and checkout as admin setup. In a real replatform, they are business-critical migration work because they affect revenue on day one. A single missed product tax rule, package dimension, payment method, or address validation path can break orders even when the storefront looks finished.
Before launch, map the current Magento rules to the Shopify operating model and test them with real scenarios, not only clean sample orders.
- Shipping: zones, flat rates, carrier-calculated rates, dimensional weight, free-shipping thresholds, oversized products, pickup, local delivery, and return labels.
- Tax: nexus, VAT/GST, product taxability, exemptions, digital goods, B2B tax rules, duties, and tax reporting workflows.
- Payments: Shopify Payments, third-party gateways, wallets, BNPL, authorization/capture rules, refunds, fraud settings, and regional payment methods.
- Checkout: guest/account options, branding, validation, custom fields, B2B terms, discounts, gift cards, subscriptions, post-purchase logic, and Checkout Extensibility.
The test plan should include successful orders, failed payments, partial refunds, partial fulfillments, mixed taxable and non-taxable carts, discount edge cases, international orders, pickup orders, and any B2B terms your Magento store supported.
Re-wiring the systems behind the store
A Magento storefront rarely stands alone. The migration is only real when the back office moves with it: the ERP, OMS, PIM, and CRM that actually run the business have to be re-integrated so orders, inventory, and finance stay consistent from day one.
This is the part that separates an enterprise replatform from a theme swap, and it is where we spend much of our effort, connecting Shopify to the systems of record through governed, monitored, event-driven flows. Explore our integration practice for the specifics across NetSuite, SAP, Microsoft Dynamics, Manhattan, and more.
Staff, domains, POS, and launch readiness
The last mile of a Magento migration is usually less glamorous than the storefront, but it is where launches either feel controlled or chaotic. Staff accounts need the right roles, not broad admin access. Domains and DNS need a timed cutover plan. POS and retail workflows need rehearsal if stores are part of the business. Customer account activation messaging needs to be ready because Magento passwords cannot be transferred in a usable form.
For retailers, Shopify POS is its own workstream: hardware, payments, locations, staff permissions, pickup, returns, exchanges, inventory, gift cards, and store fulfillment all need to be validated before the first store trades on the new platform.
- Confirm staff roles, least-privilege permissions, admin access, 2FA expectations, and support escalation paths.
- Prepare domain, DNS, CDN, SSL, email authentication, and launch-window ownership before the final cutover.
- Test customer account activation, password reset messaging, transactional emails, customer service views, and order lookup.
- If stores are in scope, test Shopify POS hardware, payments, staff permissions, store pickup, returns, exchanges, saved carts, and inventory movement.
- Run launch rehearsals with the people who will actually operate the store, not only the build team.
Testing and cutover without downtime
Cutover is sequenced like an enterprise systems migration, not flipped like a switch. A full staging environment mirrors production; data is migrated, reconciled, and re-synced in a final delta close to launch; and the DNS switch happens only after redirects, integrations, and checkout have been validated end to end. With a rollback plan ready at every step, the storefront stays online and selling throughout. We have run this play repeatedly, moving brands like Jenni Kayne, Peet's Coffee, Intelligentsia Coffee, Stumptown Coffee, and Blu Dot off Magento and onto Shopify, each without disrupting live trade.
After launch
Launch is the start, not the finish. The first two weeks after a Magento-to-Shopify cutover should have daily monitoring because this is when missed redirects, crawl errors, analytics gaps, checkout issues, and integration failures surface.
We monitor Search Console for crawl and indexation changes, run post-launch crawls for 404s and redirect gaps, compare organic traffic and revenue against baseline, verify backlinks resolve through 301s, confirm analytics and consent are firing correctly, watch Core Web Vitals on real devices, and review operational queues for order, inventory, fulfillment, and finance issues. A good replatform keeps improving on a platform that is finally easy to change.
How long it takes, and what it costs
Timelines scale with catalog size and integration depth. A focused mid-market move can land in a couple of months; a large enterprise replatform with deep ERP/OMS integration and millions of SKUs runs several months. Cost tracks the same drivers, integration complexity, data volume, and how much custom experience must be carried across, far more than the storefront design itself.
If you are scoping a move off Magento, our Magento to Shopify migration service page covers how we approach it, and our broader replatforming practice covers migrations from any platform.