ERP Integration

Shopify Dynamics AX Integration

Connect Shopify and Shopify Plus to your existing Microsoft Dynamics AX (Axapta) environment. SDG scopes the integration around your AX version, customizations, legal entities, and operating workflows, with a separate plan for any future Dynamics 365 migration.

Experience behind the work
Since 2006

Shopify’s original enterprise partner, with two decades of platform experience behind every decision.

Shopify Platinum

Shopify’s highest current service-partner tier, tailored for global enterprise businesses.

Build Award Winner

Winners of the inaugural Shopify Build Award for our flagship engineering work on Glossier.

Trusted by Shopify

The team Shopify calls to de-risk and rescue its most critical enterprise builds.

Apple
SKIMS
Netflix
Nike
Barnes & Noble
Mattel
Shopify
GAP
Glossier
lululemon
L'Oréal
LVMH

Start with the AX version and the available services

An AX 2012 integration needs its own technical assessment. Microsoft distinguishes AX document and SOAP services from the data-entity endpoints used in Dynamics 365 Finance and Operations.

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AX 2012 also has an OData query service, which should not be treated as interchangeable with the newer OData service. We verify the installed version, exposed services, authentication, custom fields, and middleware before selecting the connection pattern. See Microsoft’s service endpoint comparison.

Define who owns each Shopify and AX data flow

The integration plan identifies the authoritative system for products, variant identifiers, prices, stock, customers, orders, and fulfillment.

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It also maps warehouses, legal entities, currencies, tax, discounts, and returns where they are in scope.

For example, a Shopify order needs a stable reference in AX; a retry should not create a second sales order. Inventory updates need an agreed freshness target and a process for detecting differences. We turn those decisions into mappings, acceptance criteria, and monitored integration flows.

Evaluate an AX connector against your actual workflows

A connector is a starting point to evaluate, not proof that every workflow is covered.

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Discovery should test support for your AX release and customizations, expected transaction volume, error visibility, retries, duplicate prevention, reconciliation, and support ownership.

Consider an illustrative failure: Shopify accepts an order while AX is unavailable. The integration needs to retain the failed handoff, alert an owner, and recover without duplicating the order. Rehearse that recovery before launch, alongside the successful order path.

Keep the AX integration and Dynamics 365 migration distinct

A Shopify launch does not have to assume a simultaneous ERP replacement.

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We can scope the current AX connection and document which mappings, interfaces, tests, and operating responsibilities would need review during a later move to Dynamics 365 Finance and Operations. Bring your AX version, middleware, custom-service inventory, legal entities, and order-volume requirements to discovery. Our Shopify ERP integration guide explains the wider planning framework.

Frequently asked questions

Can you integrate Shopify with Microsoft Dynamics AX?

Yes. SDG integrates Shopify and Shopify Plus with Dynamics AX (Axapta), syncing products, pricing, inventory, customers, orders, and fulfillment while AX remains the system of record.

How do you connect to Dynamics AX?

We first verify your AX version and available services. For AX 2012, that may include AIF document services or SOAP custom services through middleware. AX’s OData query service is distinct from the OData service in Dynamics 365; the appropriate read and write interfaces depend on the installed environment.

Is AX the same as Finance and Operations?

No. They are related product generations with different integration interfaces. We scope an existing AX connection separately from a move to Dynamics 365 Finance and Operations, then identify what would need to change during that move.

Does SDG have hands-on Dynamics experience?

Yes. We integrate the Microsoft Dynamics family with Shopify for enterprise clients, with senior engineers accountable end to end.

Full-service Shopify

Everything your store needs, from one senior team

SDG is a full-service Shopify partner. The same senior engineers and designers behind enterprise replatforms also take on focused projects, ongoing support, and everything in between — for brands large and small. One accountable team, end to end.

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Strategy & architecture

Platform evaluation, TCO, roadmaps, and technical architecture grounded in two decades on Shopify.

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UX/UI design

Brand-led storefront design and interface work, engineered to convert as well as it looks.

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Storefront development

Theme and fully custom front-end builds, from a single template to a complete storefront.

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Headless & composable

Hydrogen, Oxygen, and custom React storefronts engineered to hit performance budgets others miss.

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Replatforming & migrations

Moves onto Shopify and Shopify Plus with reconciled data, cutover rehearsals, and recovery planning for complex retail catalogs.

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Systems & data integration

ERP, OMS, PIM, CRM, and bespoke middleware — the back-office systems global retail runs on.

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Performance engineering

Core Web Vitals, speed, and reliability treated as a baseline, not an afterthought.

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Shopify SEO

Technical SEO, site architecture, and structured data so the right buyers find your store.

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CRO & experimentation

Conversion-rate optimization and A/B testing that turn existing traffic into more revenue.

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Support & retainers

Ongoing monthly support, maintenance, and enhancement — a senior team on call for your store.

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Accessibility

WCAG-compliant builds and audits, so your storefront works for every customer.

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Apps & custom functionality

Custom Shopify apps, checkout extensions, and bespoke features the platform doesn’t ship out of the box.

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Map the integration before it becomes the risk.

Tell us which systems own products, inventory, orders, customers, and fulfillment. We will help define a reliable Shopify integration around the way your business actually operates.

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