Select
Typically preferred by small and medium businesses.
Shopify’s highest service-partner tier
A Shopify Platinum Partner for Global Enterprise Commerce
Shopify positions Platinum Partners for global enterprise businesses. SDG pairs that top-tier status with enterprise commerce engineering since 2006, a Shopify Build Award, and documented delivery across the catalogs, countries, channels, and systems that make a platform program consequential.
Trusted by brands that define their categories
Credential, verified
Platinum is the top current Shopify service-partner tier
Shopify’s current Partner Directory describes Select for small and medium businesses, Plus for mid-market and larger businesses, Premier for large enterprises, and Platinum for global enterprise businesses. SDG’s official Shopify profile identifies the company as a Platinum Partner.
Sources: Shopify Partner tier guidance and SDG’s official Partner Directory profile.
What each earned service tier is designed to signal
Registered is the program’s entry point. Shopify Partners can then progress through four earned tiers based on performance. The descriptions below follow Shopify’s current Partner Directory guidance.
Plus
Typically preferred by mid-market and larger businesses.
Premier
Designed for large enterprises.
Platinum
Tailored for global enterprise businesses.
Platinum is a credential; enterprise delivery is the proof
The badge matters because it gives a buyer an independently verifiable signal about SDG’s standing in Shopify’s ecosystem. It is not a substitute for diligence. An enterprise team should still ask what the partner has launched, at what scale, across which operating models, who did the work, how the surrounding systems were handled, and who stayed accountable through cutover.
SDG’s answer is specific: senior-led replatforming, native and headless storefront engineering, global and multi-brand commerce, B2B, retail and POS, custom applications, and governed integrations across ERP, OMS, PIM, CMS, CRM, payments, tax, fulfillment, loyalty, and analytics.
Shopify Plus, Shopify Enterprise, and Platinum are different things
Shopify Plus and Shopify Enterprise describe commerce plans and platform capabilities for larger merchants. Platinum describes SDG’s status in Shopify’s Partner Program. A merchant can run Shopify Plus or Enterprise without hiring a Platinum Partner; the partner tier helps identify teams Shopify positions for the highest level of enterprise work.
For implementation services, visit our Shopify Plus and enterprise agency practice. For a broader buyer comparison, see how SDG compares with other Shopify agencies.
Evidence for the work global enterprises actually need
| Enterprise requirement | What has to be true | Documented SDG evidence |
|---|---|---|
| Catalog scale | Product, search, content, and merchandising architecture must hold at retail scale without becoming unmanageable. | Barnes & Noble: a Shopify replatform involving more than 12 million SKUs. |
| Global commerce | Markets, currencies, languages, entities, duties, tax, payments, fulfillment, and content need one coherent operating model. | Netflix: Shopify commerce supporting more than 100 countries. |
| Multi-brand programs | Architecture and delivery must support shared capabilities without flattening distinct brands, regions, or teams. | Mattel and American Girl: a portfolio migration from Adobe Experience Manager to Shopify. |
| Architecture choice | Liquid, headless, and hybrid decisions must be based on customer value, operating fit, performance, and total cost. | Everlane: a hybrid Shopify Enterprise build Shopify’s president described as 4.5 times faster than the headless platform it replaced. |
| Omnichannel operations | Storefront, POS, inventory, customer, order, pickup, fulfillment, returns, and service must behave as one commerce system. | Framebridge: unified digital and store workflows with published conversion gains. |
| Systems integration | Every data owner and flow needs observable delivery, reconciliation, recovery, testing, and accountable operators. | A dedicated enterprise integration practice across ERP, OMS, PIM, CMS, CRM, and custom middleware. |
Enterprise Shopify programs, documented in context
Large catalog · Headless · Omnichannel
Barnes & Noble
More than 12 million SKUs on a Hydrogen and Sanity architecture with custom payments, loyalty, and BOPIS.
Read the case study → Enterprise replatform · RetailIndigo
A bilingual Shopify Enterprise program spanning a large catalog, 135-plus stores, and Manhattan Active Omni.
Read the case study → Custom platform · HybridEverlane
A move from a decade-old proprietary stack to a faster, more operable Shopify Enterprise foundation.
Read the case study → Multi-brand · GlobalMattel
A portfolio transformation covering Mattel Shop, Mattel Creations, American Girl, and complex custom commerce.
Read the case study →The enterprise working model matters as much as the architecture
SDG’s senior team scopes the program, makes the architectural decisions, and remains present through build, rehearsal, launch, and stabilization. The same accountability extends across storefront, data, SEO, integrations, performance, accessibility, analytics, and the operational handoff.
That model is designed for programs where failure is expensive: platform transitions, large catalogs, global launches, complex system estates, traffic concentration, and commerce operations that cannot be paused while the website changes.
Everything your store needs, from one senior team
SDG is a full-service Shopify partner. The same senior engineers and designers behind enterprise replatforms also take on focused projects, ongoing support, and everything in between — for brands large and small. One accountable team, end to end.
Strategy & architecture
Platform evaluation, TCO, roadmaps, and technical architecture grounded in two decades on Shopify.
UX/UI design
Brand-led storefront design and interface work, engineered to convert as well as it looks.
Storefront development
Theme and fully custom front-end builds, from a single template to a complete storefront.
Headless & composable
Hydrogen, Oxygen, and custom React storefronts engineered to hit performance budgets others miss.
Replatforming & migrations
Moves onto Shopify and Shopify Plus without downtime or data loss, including the largest catalogs in retail.
Systems & data integration
ERP, OMS, PIM, CRM, and bespoke middleware — the back-office systems global retail runs on.
Performance engineering
Core Web Vitals, speed, and reliability treated as a baseline, not an afterthought.
Shopify SEO
Technical SEO, site architecture, and structured data so the right buyers find your store.
CRO & experimentation
Conversion-rate optimization and A/B testing that turn existing traffic into more revenue.
Support & retainers
Ongoing monthly support, maintenance, and enhancement — a senior team on call for your store.
Accessibility
WCAG-compliant builds and audits, so your storefront works for every customer.
Apps & custom functionality
Custom Shopify apps, checkout extensions, and bespoke features the platform doesn’t ship out of the box.
Frequently asked questions
What is a Shopify Platinum Partner?
Platinum is Shopify’s highest current service-partner tier. Shopify describes Platinum Partners as tailored for global enterprise businesses, above the Select, Plus, and Premier tiers.
Is there a Shopify Partner tier above Platinum?
No. Platinum is the highest public tier in Shopify’s current service-partner hierarchy. If Shopify introduces or authorizes another designation, partner language should follow Shopify’s exact current guidance.
Is SDG officially a Shopify Platinum Partner?
Yes. SDG’s current profile in Shopify’s official Partner Directory identifies SDG as a Platinum Partner and documents featured enterprise work.
What is the difference between Shopify Plus and a Platinum Partner?
Shopify Plus is a commerce plan and platform offering for larger merchants. Platinum is a status earned by a services company in Shopify’s Partner Program. SDG builds and operates Shopify Plus and Enterprise programs as a Platinum Partner.
Does Platinum status guarantee an agency is right for our project?
No credential replaces project diligence. Buyers should still evaluate comparable work, delivery team seniority, architecture, integration depth, launch controls, operating model, and client references. SDG makes that evidence visible through detailed case studies and direct technical conversations.
Does SDG only work with global enterprises?
Enterprise commerce is SDG’s specialty, but the same senior team also takes on focused builds, audits, integrations, support, SEO, CRO, and UX/UI work for growing brands.