AI-Native Shopify & Agentic Commerce, Built for Enterprise
SDG uses advanced AI across strategy, design, engineering, testing, and optimization to move from ambition to production at a pace conventional agency workflows cannot match. We also build AI directly into Shopify storefronts and operations—from intelligent discovery and personalization to custom agents, apps, and workflow automation. One senior team owns the outcome end to end.
Trusted by brands that define their categories
An AI-native team moves differently
SDG applies advanced AI throughout delivery: research and technical discovery, architecture modeling, rapid prototyping, code generation and review, test creation, content systems, and ongoing optimization. Senior engineers remain accountable for every decision. AI gives them more leverage, more paths to evaluate, and more time for the judgment that complex commerce work demands.
This is not speed through code churn. It is faster learning, earlier risk discovery, and shorter feedback loops from strategy through launch. The result is production-ready work delivered without the handoff tax and serial workflows of a traditional agency model.
AI features built directly into the commerce experience
We build customer-facing AI that earns its place in the journey: intelligent product discovery, guided selling, fit and compatibility guidance, natural-language search, personalized merchandising, product configuration, conversational carts, policy answers, and authenticated support experiences. Each feature is shaped around a measurable customer or commercial outcome, not an AI demo looking for a use case.
Shopify’s Storefront MCP gives these experiences structured access to current commerce capabilities such as product search, store policies, carts, and checkout handoff. SDG selects and connects the appropriate models and tools, builds the interface, and adds the business-specific logic native capabilities do not cover—including inventory, B2B rules, PIM and OMS data, and complex catalog relationships.
AI-powered workflows for commerce teams
AI can transform the work behind the storefront as well. We build merchant tools for content operations, merchandising, campaign planning, catalog enrichment, operational analysis, customer service, and decision support. Shopify Sidekick app extensions can expose approved business data and scoped actions directly inside the admin, while custom applications can serve workflows that require a dedicated experience.
SDG designs the data access, actions, interface, permissions, response behavior, and fallbacks as one product. Whether the feature surfaces campaign context, analyzes custom app records, or prepares a complex operational action, it is engineered to be useful in the real workflow from day one.
The foundation that makes AI useful
AI shopping only works when the assistant can understand what you sell, who it is for, whether it is available, how it ships, what it costs, and what rules apply. That means structured product data, clean variants, accurate policies, reliable availability, readable schema, clear canonicals, and analytics that can see agent-originated discovery and cart handoff.
For the practical checklist, read our agentic commerce readiness guide. It covers product data, Storefront MCP, policies, governance, AI search visibility, and measurement for Shopify brands.
From idea to production, end to end
SDG owns the complete feature: opportunity definition, experience design, architecture, model and tool selection, data preparation, Shopify development, systems integration, evaluations, quality assurance, launch, and optimization. Clients do not have to coordinate a strategy firm, an AI specialist, a design team, and a Shopify developer to make one experience work.
We connect Shopify to private model gateways, enterprise data platforms, search and recommendation services, PIM and DAM systems, customer-service tools, and governed knowledge sources. Every integration defines which source is authoritative, which data a model can use, and which actions it can propose or take, so the finished feature stays grounded in current commerce facts.
Lead the market without losing control
SDG works at the front edge of applied AI in commerce, continuously testing emerging capabilities and turning the durable ones into production advantages. Being early only matters when what ships is fast, useful, and dependable. That is where two decades of enterprise Shopify engineering becomes a decisive advantage.
We build in scoped permissions, privacy-aware data handling, human approval for consequential actions, behavior evaluations, monitoring, cost controls, and graceful fallbacks. Then we launch in measured stages with explicit success criteria. Explore our Shopify consulting, Shopify Plus, and custom development practices for the strategy and engineering around the AI layer.
Everything your store needs, from one senior team
SDG is a full-service Shopify partner. The same senior engineers and designers behind enterprise replatforms also take on focused projects, ongoing support, and everything in between — for brands large and small. One accountable team, end to end.
Strategy & architecture
Platform evaluation, TCO, roadmaps, and technical architecture grounded in two decades on Shopify.
UX/UI design
Brand-led storefront design and interface work, engineered to convert as well as it looks.
Storefront development
Theme and fully custom front-end builds, from a single template to a complete storefront.
Headless & composable
Hydrogen, Oxygen, and custom React storefronts engineered to hit performance budgets others miss.
Replatforming & migrations
Moves onto Shopify and Shopify Plus without downtime or data loss, including the largest catalogs in retail.
Systems & data integration
ERP, OMS, PIM, CRM, and bespoke middleware — the back-office systems global retail runs on.
Performance engineering
Core Web Vitals, speed, and reliability treated as a baseline, not an afterthought.
Shopify SEO
Technical SEO, site architecture, and structured data so the right buyers find your store.
CRO & experimentation
Conversion-rate optimization and A/B testing that turn existing traffic into more revenue.
Support & retainers
Ongoing monthly support, maintenance, and enhancement — a senior team on call for your store.
Accessibility
WCAG-compliant builds and audits, so your storefront works for every customer.
Apps & custom functionality
Custom Shopify apps, checkout extensions, and bespoke features the platform doesn’t ship out of the box.
Frequently asked questions
What is agentic commerce on Shopify?
Agentic commerce uses AI assistants to help with shopping or merchant workflows, such as product discovery, comparison, cart building, policy questions, order support, and admin tasks. Shopify capabilities such as Storefront MCP and Sidekick app extensions provide structured tools for building those experiences.
Does SDG build AI agents and apps for Shopify?
Yes. We take AI features from opportunity definition and UX through model and tool selection, Shopify development, systems integration, evaluations, guardrails, launch, and optimization. That includes custom agents and assistants, Sidekick app extensions, MCP integrations, and AI-powered merchandising, content, personalization, and support tooling.
Is AI on Shopify safe for an enterprise brand?
It is when it is engineered for it. We apply scoped permissions, privacy- and residency-aware data handling, human review where it matters, monitoring and evaluation, and safe fallbacks, so AI behaves predictably and stays within bounds you control.
What is the Storefront MCP and why does it matter?
Shopify’s Storefront MCP uses Model Context Protocol to provide structured access to commerce tools such as product search, store policies, carts, and checkout handoff. It lets an AI shopping experience work with explicit Shopify data and actions instead of relying on unstructured page content alone.
Can you integrate Shopify with our own AI or LLM stack?
Yes. We connect Shopify to in-house and third-party models, gateways, and data platforms, then build the customer or merchant experience, integrations, guardrails, evaluations, and observability needed to operate the complete feature in production.
Where should an agentic commerce program start?
Start with a measurable customer, commercial, or operational outcome. You do not need to arrive with a finished AI specification: SDG can identify the opportunity, define the trusted data and actions, prototype the experience, and carry the strongest concept through production.
How does agentic commerce relate to Shopify SEO and discoverability?
Strong technical SEO and clear product content still matter because search engines and AI-assisted discovery both depend on understandable, current information. Structured catalog data, accurate availability, useful policies, sound canonicals, and reliable schema create a better foundation, while MCP supports applications that need direct commerce tools.
How do we prepare our Shopify store for agentic commerce?
Start with structured product data, consistent policies, clean technical SEO, reliable schema, accurate availability, Storefront MCP planning, governance, and analytics for agent-originated discovery. Our agentic commerce readiness guide walks through the roadmap.
What is Shopify Sidekick, and can SDG extend it?
Shopify Sidekick is Shopify’s built-in AI assistant for merchants. SDG builds Sidekick app extensions that expose approved app data and scoped workflows, so merchants can get business-specific answers and reach the right action while retaining control of changes.
Do you build AI-powered product recommendations and personalization?
Yes. We build AI-driven personalization features, product recommendations, and dynamic merchandising for Shopify storefronts, grounded in your catalog and customer data, with the guardrails needed to keep recommendations accurate and on-brand.